Seeds are not "durable goods" that can be returned and resold to another customer. They are living organisms that are to be treated like other perishable products such as a loaf of bread. Using this analogy, unless there is something very wrong with the loaf of bread, you cannot return it because you made a mistake or changed your mind for what ever reason. And if you did, you certainly would not expect the merchant to be in the practice of accepting returns like that and selling you something that someone else decided they didn't want.

Since we have no control over how seeds are handled once they leave our facility, we cannot resell items that are returned. The products therefore must be destroyed or donated and we are just too small to absorb losses that are not our fault.

If you believe that we are at fault for some reason and have a compelling reason for justifying your returning your purchase, contact us for proper authorization and shipping instructions prior to returning any item. The return address may be different from the published or shipping address. Return authorization is required before returns are accepted.

Once return authorization is received, the customer is responsible for all shipping and insurance costs. A refund will be issued, for the product only, minus a 20% restocking fee to help defer the destruction cost. Unauthorized returns will be refused and returned, at the customer's expense.

Special orders including large orders with multiple packets, custom printed packets and garden cans cannot be returned.

Worm Orders cannot be returned.

Shipping and handling is non-refundable.

Cancellations: Once you review your order and decide that you want to proceed, your payment is processed and your order is moved into its position in our processing queue for fulfillment. If you decide that you wish to cancel your order, send us an email before it has been shipped, and we will cancel and refund it fully.